Revision Date: October 1, 2025
This Privacy Policy explains how Appenin (“we,” “us,” or “our”) collects, uses, and discloses information about you when you use our website, forms, and services related to design and remodeling consultation.
1. Information We Collect
We only collect information that you voluntarily provide to us when you fill out forms on our website (such as the “Get Design Help” form).
Personal Information Collected May Include:
- Contact Information: Name, email address, and phone number.
- Project Information: Details regarding your area of interest (e.g., Kitchen, Closets) and your desired project timeline (e.g., 4-6 months, Just researching).
- Other Information: Any additional details you provide in text fields.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To Provide Services: To contact you to discuss your creative vision, schedule a free consultation, and prepare 3D renderings as part of our remodeling services.
- Communication: To respond to your inquiries, send project updates, and provide information related to our services.
- Marketing & Nurturing: To send you relevant marketing materials, such as our digital catalog, and to track your engagement with our content (e.g., via our MQL tracking board).
- Internal Operations: To maintain and improve our lead qualification processes and customer relationship management (CRM).
3. How We Share Your Information
We do not sell your Personal Information to third parties. We may disclose your information to the following parties:
- Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., Zapier for data transfer, monday.com for lead tracking, and email marketing platforms).
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.
4. Data Security and Retention
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.
We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purpose of meeting any legal, accounting, or reporting requirements.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate personal information we hold.
- Right to Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
6. Contact Us
If you have questions or comments about this policy, you may contact us at: bocaraton@appenincabinets.com